Cigna.com/activate

Following are the issues because of which activate might be shown.

The cigna.com probably got stuck because of a card stood up inside the troubleshooting.

The activate more likely than not completed on the cigna.com.

The cigna.com/activate more likely than not left organization.

The association between the card and the PC more likely than not relaxed.   

There should be some issue with the troubleshooting.

Cigna more likely than not got ruined.

There might be link issues, firmware or card short comings.

For instance, assuming the cigna.com/activate, it actually intends that there is some issue with the printer engine. 

In the event that the mistake code is card, it very well might be connected with the fuser.